Why Choose Knowledge Base
Transform your accounts receivable process with IA-powered automation
Accurate Information
IA gives correct answers about your services, pricing, hours, and policies - not generic responses.
Consistent Responses
Every caller gets the same accurate information, eliminating human inconsistency.
Easy Updates
When information changes, update once and the IA immediately knows. No retraining staff.
Reduced Escalations
Callers get answers immediately instead of being transferred or promised callbacks.
Powerful Capabilities
Everything you need for effective, automated invoice recovery
FAQ Import
Upload your existing FAQ documents and the IA learns to answer those questions naturally.
Service Catalog
Train the IA on your complete service offerings with descriptions, pricing, and availability.
Policy Training
Upload policies for returns, cancellations, guarantees, and other common questions.
Dynamic Pricing
Keep pricing information updated, including special offers and seasonal rates.
Location Information
Hours, addresses, parking, directions, and other location-specific details.
Staff Directory
Who handles what, so the IA can direct callers to the right person.
Knowledge Base FAQ
Common questions about Integrated Assistant Knowledge Base
You can upload documents (PDF, Word, text files), paste content directly, or use our structured forms for services and FAQs. The IA processes and learns from this content automatically.
The system flags potential conflicts for your review. You can set priority levels so the IA knows which source to trust when information differs.
New content is processed within minutes and the IA can start using it in calls immediately. No waiting for retraining cycles.
Yes, your dashboard shows knowledge gaps - questions where the IA had to say 'I don't know' or transfer to a human. Use this to improve your knowledge base over time.
Standard plans include generous content limits. Enterprise plans offer unlimited knowledge base capacity for large organizations with extensive documentation.
Ready to never miss another call?
Join hundreds of service businesses who trust Integrated Assistant to be their first line of communication.