Terms of Service

Last updated: January 2025

Welcome to Integrated Assistant. By accessing or using our IA receptionist service, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using Integrated Assistant, you agree to these Terms and our Privacy Policy. If you do not agree, do not use our service.

2. Description of Service

Integrated Assistant provides an IA-powered virtual receptionist service that answers phone calls on behalf of your business. Features include:

  • Automated call answering with natural conversations
  • Message taking and delivery
  • Appointment scheduling assistance
  • Call transcription and summaries
  • Call forwarding and transfers

3. Account Registration

To use Integrated Assistant, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Be at least 18 years old or the legal age in your jurisdiction

You are responsible for all activities under your account.

4. Acceptable Use

You agree not to use Integrated Assistant to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, fraudulent, or deceptive content
  • Harass, abuse, or harm others
  • Interfere with or disrupt our services
  • Attempt unauthorized access to our systems
  • Use the service for illegal telemarketing or spam

5. Payment Terms

Billing: Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.

Price Changes: We may change our prices with 30 days' notice. Continued use after a price change constitutes acceptance of the new price.

6. Free Trial

We may offer a free trial period. At the end of the trial, your account will automatically convert to a paid subscription unless you cancel. You may be required to provide payment information to start a trial.

7. Intellectual Property

Integrated Assistant and its content, features, and functionality are owned by us and protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works without our permission.

You retain ownership of content you provide to customize your IA receptionist. You grant us a license to use this content to provide our service.

8. Disclaimer of Warranties

Integrated Assistant is provided "as is" without warranties of any kind. We do not guarantee that our service will be uninterrupted, error-free, or meet your specific requirements.

Our IA receptionist is designed to handle common inquiries but may not always respond perfectly. You are responsible for reviewing call transcripts and following up as needed.

9. Limitation of Liability

To the maximum extent permitted by law, Integrated Assistant shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold Integrated Assistant harmless from any claims, damages, or expenses arising from your use of our service or violation of these Terms.

11. Termination

We may suspend or terminate your account if you violate these Terms or for any other reason with notice. Upon termination, you lose access to our service and any associated data.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through our service. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

15. Contact Information

For questions about these Terms, contact us at:

Email: [email protected]
Address: [Your Business Address]