How Integrated Assistant Works for Home Services
Purpose-built features for your industry's unique needs
Emergency Call Handling
Identifies true emergencies (burst pipes, no heat, electrical hazards) and dispatches immediately.
Service Area Verification
Confirms the caller's location is within your service area before scheduling.
Job Detail Collection
Gathers problem descriptions, property type, and access information so techs arrive prepared.
Quote Request Processing
Collects project details for estimates and schedules on-site assessments when needed.
Home Services FAQ
Common questions about Integrated Assistant for home services
Yes, Integrated Assistant can identify emergency situations and immediately alert your on-call technician via call transfer, SMS, or your dispatch system.
Integrated Assistant asks for the caller's address or zip code and checks against your configured service area. It can politely decline or refer out-of-area calls.
Integrated Assistant can provide general pricing ranges you've configured (e.g., 'Service calls start at $99'). For detailed estimates, it schedules an assessment or collects info for your team to quote.
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